Refund Policy

30-Day Money-Back Guarantee

At Faurax™, we stand behind the quality of our products. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.

Eligibility for Returns & Refunds

To qualify for a return, your item must meet the following conditions:
- Unused & in original packaging – The product must be in its original condition, with all parts included.
- Proof of purchase required – A valid order number or receipt must be provided.
- Returned within 30 days – The return request must be submitted within 30 days from the delivery date.

Non-Returnable Items: Items that are damaged due to misuse, missing accessories, or beyond the return period cannot be refunded.

How to Request a Refund

- Contact Us: Email support@faurax.com with your order number and reason for the return.
- Receive Return Instructions: Our support team will provide return shipping details.
- Ship the Item Back: Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Refund Processing: Once we receive and inspect the item, refunds will be issued within 5-7 business days to the original payment method.

Damaged or Defective Items?

We take quality seriously! If you receive a defective or damaged item, contact us within 48 hours of delivery, and we will arrange a free replacement or full refund.

Satisfaction Guaranteed

Your trust matters to us! If you have any issues with your order, our friendly customer support team is here to help.

Need Assistance? Contact Us: support@faurax.com

Faurax™ - Hassle-Free Returns, Guaranteed Satisfaction!